Jet2holidays receives Feefo accolade

Saturday, 17 Feb, 2021 0

Jet2holidays has been awarded the Platinum Trusted Service Award for the second year running by Feefo, one of the UK’s biggest online review platforms.

It follows positive customer feedback for the way in which Jet2holidays handled the pandemic during 2020, but Feefo also took into account reviews from the previous three years.

Only companies that provide a consistently excellent service, sustained over three consecutive years or more, receive the Platinum Trusted Service Award.

Unlike with some other review sites, Feefo users have to provide proof of a purchase in order to leave a comment.

Jet2holidays achieved a score of 4.7 out of 5 from over 600 reviews in 2020 to receive the Gold Trusted Service Award for the fourth year running, and automatically received the Platinum Trusted Service Award accolade.

CEO Steve Heapy said: "There is no doubt that the past 12 months have been a challenge, but despite this our absolute focus is always about getting it right for our customers and delivering a first-class experience.

"This latest accolade shows that our customer-first approach has not wavered, and we are extremely proud that our efforts have been recognised in this way. The fact that this latest award is as a result of hundreds of positive reviews from paying customers makes it an even greater achievement, and we know that by doing the right thing for customers will stand us in good stead when the sun starts to shine again."

Jet2 review

below social share icons

Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk

The Detroit Metro Convention & Visitors Bureau (DMCVB) is the only organization that promotes metro Detroit regionally, nationally and...

Nium was founded on the mission to build the global payments infrastructure of tomorrow, today. With the onset of the on-demand...

WANDERERS WELCOME to MISSISSIPPI Mississippi is a state for all those who are wanderers at heart. From lush, forested Appalachian foothills to...

Queensland – where it’s rude not to stare Here in Queensland, there’s plenty to do. But there’s even more to...

Greater Fort Lauderdale’s assortment of adventures awaits you. Whether you want to relax on the beach as the sound of...

Discover Sarawak Revealing a side of Asia unlike anywhere else, Sarawak offers an alternative for those seeking humble authenticity far...

Home to America’s Best Beaches, a vibrant arts community and amazing outdoor experiences, St. Pete/Clearwater is a sunny destination that...

ITB Asia, Asia’s Leading Travel Trade Show, is an annually held B2B trade show and convention for the travel industry; it is designed...

Travel specialists founded the company in 1999 as AC Tours. Since then we have grown and expanded to incorporate four...

Arival advances the business of creating amazing in-destination experiences. We provide events, insights, and community for creators and sellers of...

To say Sweden is fit for a fairy tale is not overstating it—the palaces dazzle, the boreal forests are brimming...

Holiday Extras is the UK market leader in airport parking, airport hotels, worldwide airport lounges, destination car hire, airport transfers...

Intrepid Travel is a world leader in sustainable experience-rich travel that has been taking travellers to discover the world’s most amazing places...

Consisting of the three Maritime provinces of New Brunswick, Nova Scotia, and Prince Edward Island as well as Newfoundland and...

MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels...