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Jetstar rolls out passport scanning app feature for international flights

Friday, 17 October 20253 min read
Jetstar rolls out passport scanning app feature for international flights

Jetstar customers travelling overseas can now check in for flights swiftly by scanning their passport details directly into the Jetstar app. 

Instead of having to manually enter their passport details, customers can use their mobile phone camera to instantly capture their passport details.

It means Jetstar will be one of few low-cost carriers in Asia Pacific to offer the passport scanning feature.

The change has been made to reduce passport entry errors and will save time for families and groups checking in.

Mobile passport scanning is available on most international routes – except for flights to and from Vietnam and flights departing from Fiji, Vanuatu and the Philippines due to local regulations.

Jetstar has also reduced the number of steps on the app between starting check-in and issuing a boarding pass.