Krabi Airport has tapped aviation IT provider SITA to modernise and streamline passenger processing operations.
As part of Thailand’s Department of Airports’ four-year strategic plan to improve operations, Krabi Airport will roll out AirportConnect Open, SITA’s common-use passenger processing platform and self-service check-in kiosks at both domestic and international terminals.
The service and maintenance of the system at Krabi Airport will be undertaken by contractor Samart Comtech Co. Ltd. in collaboration with SITA.
Samart Telcoms has been providing services to Bangkok’s Suvarnabhumi International Airport since 2006.
"We are pleased to work with Krabi Airport and Samart Telcoms to bring the benefits of common-use technology, which will enhance the experience for both passengers and airlines," said Sumesh Patel, SITA President, Asia Pacific.
Development plans at Krabi Airport include a new Terminal 3 and renovations of Terminals 1 and 2 in order to increase the capacity from 1,500 passengers per hour to 3,000 passengers per hour by 2022.
SITA’s passenger technology will be rolled out across all three terminals.
