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Luxury Escapes acquires digital concierge firm

Tuesday, 16 February 20213 min read
Luxury Escapes acquires digital concierge firm

Melbourne based travel platform Luxury Escapes has announced the purchase of digital concierge tech firm Porter & Sail.

Terms of the deal have not been disclosed but Porter & Sail’s co-founder and CEO Caitlin Zaino von During will be joining Luxury Escapes as general manager of guest experience.

She will be responsible for developing Luxury Escapes in-travel experience through technology.

The acquisition will enable Luxury Escapes customers to use the Porter & Sail app to automate room upgrades, early check-in and order various in-hotel services.

"Bringing Porter & Sail’s guest technology to the group offers a unique opportunity to proliferate our innovative platform to millions of members and leading hotels, worldwide," said Zaino von During.

Porter & Sail was established in 2015.

Porter & Sail also runs new business Hotel Credits but this is not part of the acquisition.

"We are always looking for new ways to enhance the travel experience – making in-travel experiences seamless and easy is incredibly important," said Adam Schwab, Luxury Escapes co-founder.

Written by Ray Montgomery, Asia Editor