United Kingdom
United States
Asia Pacific
New cruise check-in system reduces minutes to seconds
Royal Caribbean International and Celebrity Cruises say they have established another industry first: Both lines are simultaneously launching online check-in for their guests, reducing the check-in process at the pier from minutes to seconds. Titled “SetSail” for Royal Caribbean International and “Xpress Pass” for Celebrity Cruises, online check-in is now available for guests booked on Royal Caribbean’s “Navigator of the Seas” and for those on Celebrity’s “Zenith.” The system is expected to be available for both brands’ entire fleets by September. The new online check-in process allows guests to fill out cruise documents before arriving at the pier. Boarding documents, immigration forms, onboard accounts and ticket contracts can be completed with just a click of the mouse. “This is a truly innovative development, basically making the web our ‘virtual check-in agent,'” said Royal Caribbean Cruises Ltd. Associate Vice President Guest Port Services Juan Trescastro. He added: “By averting the need to complete paperwork at the pier or while in line, we’re reducing the time involved at the pier from an average of three to four minutes to an average of 30 seconds per guest.” Royal Caribbean Cruises Ltd. is a global cruise vacation company that operates Royal Caribbean International and Celebrity Cruises, with a combined total of 29 ships in service, two under construction and one on firm order. Report by David Wilkening
Related News Stories:
David
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Unexpected wave rocks cruise ship
Storm Lilian travel chaos as bank holiday flights cancelled