United Kingdom
United States
Asia Pacific
New way to get around at Gaylord
The new and first-of-its-kind iConnect at the Gaylord Palms Resort & Convention center in Kissimmee is a tool to give meeting planners and guests immediate access to hotel services.
Using a so-called “thin technology” system, users in the Florida facility’s 1,406 guest rooms can click a mouse to have a host of services that include high-speed internet access, room-to-room messages or special requests.
A spokesperson for the hotel said the system was specifically designed for the hotel and while it may be most used by meeting planners, it is also available to all guests.
Using the system, guests for the first time can:
- Surf the internet from their guest rooms without a laptop.
- Order services such as more towels by sending a message directly to housekeeping and keep track of the request in real time.
- Browse a menu or send a dining request for room service.
- Order services such as more towels by sending a message directly to housekeeping and keep track of the request in real time.
But one of the most popular features of iConnect may be its GPS-like mapping system offering the shortest route for guests to get from point A to point B.
Gaylord here and in other locations are often known for their fine landscaping and high level of service but guests at times complain it is hard to find their way around the large properties.
Report by David Wilkening
David
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Dozens fall ill in P&O Cruises ship outbreak
Woman dies after getting ‘entangled’ in baggage carousel