Australian Business Traveller (http://www.ausbt.com.au) reports that Qantas Club members are being turned away from the airline’s new Los Angeles Business Lounge during peak periods due to overcrowding.
Instead, $400-per-year Qantas Club members are handed a US$50 voucher for buying food and drinks at the terminal’s retail outlets.
While allowing that this “is not the case in general… during recent peak periods when the Lounge has been at full capacity, some Qantas Club members and other eligible Lounge visitors have been offered vouchers in lieu of entry,” a Qantas spokeswoman confirmed to Australian Business Traveller.
“Current peak period capacity constraints will be further relieved with the opening of the new First Class Lounge early next year," the spokesperson said.
“Between now and then, we will continue to welcome Qantas Club members into the Los Angeles Business Lounge when capacity allows.”
