oneworld unveiled on June 3, 2026 a first-of-its-kind loyalty partnership with Indian Hotels Company (IHCL). The agreement marks the first loyalty collaboration between a global airline alliance and a hotel group and includes Taj, Claridges Collection, Brij, SeleQtions, Clarks, Gateway, Vivanta, Ginger, Tree of Life, and amã Stays & Trails brands.
“We are pleased to bring together the world’s premium airline alliance with Taj InnerCircle – NeuPass. Our members can now enjoy IHCL’s celebrated brands, including the iconic Taj, with its heritage of luxury, in a first-of-its-kind partnership that extends the value of oneworld loyalty beyond air travel,” said Ole Orvér, oneworld CEO.
“With 10 million international customers traveling to and from India each year on oneworld member airlines, this partnership recognizes and rewards our customers across a key global market.”
The tie-up, effective since June 3, provides all oneworld Emerald, Sapphire, and Ruby loyalty members access to exclusive savings on stays across IHCL’s global portfolio, in addition to enhanced on-property benefits spanning dining and spa experiences when booking through dedicated partnership channels.
“Our partnership with oneworld marks the coming together of two global leaders to redefine how travel and hospitality intersect, signaling a shift toward more integrated ecosystems,” said Puneet Chhatwal, Managing Director & CEO, IHCL.
“As we expand Taj’s international footprint, this alliance will strengthen our ability to engage a wider global audience, bringing together scale and warm Indian hospitality to create a desirable proposition across markets.”
The loyalty partnership connects oneworld’s global network of nearly 1,000 destinations with IHCL’s portfolio of more than 630 hotels across four continents. These include the iconic Taj Mahal Palace and Taj Lake Palace, as well as renowned properties such as The Pierre and St. James’ Court Hotel.
Together, oneworld member airlines offer an extensive India network, with 11 member airlines serving 17 cities across the country from destinations throughout Asia, Europe, North America, and the Middle East.
“IHCL’s iconic brand, Taj, with its exceptional reputation, and Taj InnerCircle – NeuPass’ distinguished service complement the premium offering oneworld carriers provide,” said Roger Blackburn, vice president of Commercial and Loyalty for oneworld.
Tier-Based Benefits and Exclusive Savings
oneworld loyalty members will enjoy preferential rates and experiences for stays booked at participating Taj, Claridges Collection, Brij, SeleQtions, Clarks, Gateway, Vivanta, Ginger, Tree of Life hotels, and amã Stays & Trails.
Tier-based benefits include 15% discounts for oneworld Emerald members and 10% discounts for Ruby, Sapphire, and all other members on best available room rates, food and non-alcoholic beverage offerings, and spa treatments.
Additionally, oneworld members booking their first stay at participating IHCL properties worldwide will unlock vouchers offering exclusive savings on stays and food and beverage experiences.
Reciprocal Loyalty Recognition
As a next step, IHCL and select oneworld airline members will introduce reciprocal loyalty recognition. oneworld Emerald members will be matched to Taj InnerCircle – NeuPass Gold, while Ruby and Sapphire members will be matched to Taj InnerCircle – NeuPass Silver.
Taj InnerCircle – NeuPass Gold and Platinum members holding a frequent flyer program membership with a oneworld carrier will be matched to oneworld Sapphire status, while Taj InnerCircle – NeuPass Copper and Silver members will be matched to oneworld Ruby status.
As the partnership evolves, oneworld and IHCL will explore the introduction of points-earning opportunities on hotel stays across select oneworld airline loyalty programs.
