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Online travel agency ceases trading after being slated on forums
Online travel agency Travel Click Holidays (www.travelclickholidays.co.uk) has ceased trading weeks after complaints about it began appearing on customer forums.
The Civil Aviation Authority has issued a posting on its website saying the Enfield firm, which sold package holidays and flight-only trips, has ceased trading with immediate effect.
The company’s own website is just a homepage with a message saying: "Website is currently being updated. We apologise for any inconvenience."
An ABTA member with a small ATOL licence, the agency had become the subject of a number of complaints on a holidaywatchdog.com forum in the last month.
Customers claimed they had paid for holidays and received no further information and said when they complained the company had been rude and dismissive.
Some said they had booked with Travel Click Holidays through other websites and via email alerts, such as Secret Escapes and Travelzoo.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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