ABTA president Justin Fleming opened the Travel Convention with a call for government to clear up the passenger protection ´mess´.
He repeated industry calls for a universal form of protection for travellers in when airlines go bust.
“For the sake of 10 to 20p we could have failsafe protection for all of our customers,†Fleming told delegates.
Describing the existing arrangement whereby tour operators provide failure protection through the ATOL scheme but airlines do not as “a bit of a mess†and urged the government to create a level playing field.
by Phil Davies
