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Passengers flown home as Fred Olsen cancels cruise
Fred Olsen has cancelled its cruise following an engine fire on board the Boudicca.
The cruise line made the decision to cut short its 18-night ‘Cape Verde & the Canaries’ cruise for the ship to undergo repairs.
Guests have been flown back to Southampton and Bournemouth at its own expense and alternative arrangements are being made for those who are unable to fly home.
Fred Olsen expects that the next cruise, due to leave Southampton on February 7, will operate as planned.
The cruise line said: "Fred. Olsen appreciates the inconvenience and disruption that this has caused, and will also offer guests who booked with Fred. Olsen Cruise Lines the following: – 100% refund for the entirety of the cruise (not just the portion from today onwards) – a 50% discount voucher on any new booking for a future cruise within Fred. Olsen’s current 2015/16 programme.
"This voucher will be the equivalent to 50% of the value of the curtailed cruise and the future booking must be made by 28th February 2015."
Boudicca had left Southampton on January 20 and called at Cadiz, Spain before diverting to Tenerife.
Fred Olsen bosses had flown out to Tenerife last week to meet with passengers on board.
Diane
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