Qantas apologises for weeks of airport misery


Qantas apologises for weeks of airport misery

Saturday, 27 Jul, 2022 0

Qantas Domestic and International CEO Andrew David acknowledged the airline is failing its customers.

Weeks of disruption have led to a flood of complaints over last-minute cancellations and misplaced baggage.

David apologised for not meeting the ‘high expectations’ of customers.

“Clearly, over the last few months we have not been delivering what we did pre-Covid,” he said

He says the situation is improving now.

To improve reliability Qantas will trim schedules

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Ray Monty



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