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Qantas moves on FF scheme costs
Qantas will allow its frequent flyers to use points to pay for taxes and airport charges from Noevember 1 on domestic flights.
The airline is believed to be looking at a flat fee of around 6000 points for a domestic sector booking.
Currently passengers can pay around $100 in charges for a supposedly “free” fare.
Qantas executive general manager John Borghetti said yesterday that the rising costs were compromising the frequent flyer scheme.
“It’s not an ideal way to treat your loyal passengers,” he said.
“The feedback we’re getting is that people would prefer to pay for these charges with points rather than cash.
“We give people choice.”
Flyers who wanted to pay in cash would still be able to, he said.
Qantas will consider extending the idea to international flights after evaluating its use by domestic frequent flyers.
Graham Muldoon
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