SYDNEY – As Qantas continued to cancel its services to Europe today, the airline’s head of government and corporate affairs, David Epstein, said more than 15,000 Qantas customers had now been impacted by the cancellation of flights into and out of Europe.
“Qantas is urging passengers to reconsider any non-urgent travel to Europe,†Epstein said.
“Customers due to travel on cancelled services will be transferred to next available scheduled services or offered a refund. At this time there is no new or additional seat availability on services to Europe until early May.
“Qantas will be doing everything to meet passenger needs once flights into Europe are able to resume, however access to UK and European airports will be difficult due to the backlog of flights from around the world.
“Qantas is exploring the opportunity to operate supplementary flights to reduce back loads, however these services cannot be applied for until we have confirmation on airspace availability from European authorities,†Epstein said.
Customers booked on affected flights are advised not to proceed to the airport.
Customers in Singapore, Hong Kong and Bangkok who have revised their travel plans to Europe and wish to return to Australia will be booked on the next available return service at no cost.
