Ryanair has launched an online chat facility for passengers that require additional help when booking special assistance on Ryanair’s Irish and UK website.
Disabled passengers, reduced mobility passengers and carers will be able to use the new service which is part of an improved PRM (passengers of reduced mobility) booking system.
Ryanair’s Robin Kiely said: "Ryanair is committed to delivering a high quality service to all of our passengers and we’re continually striving to improve their experience.
"Our new online chat facility and improved PRM booking system will help passengers who require additional support when booking special assistance and is available now on our Irish and UK websites."
