Ryanair welcome Spanish OTA court ruling
Ryanair welcomed a Barcelona Court of Appeal ruling over the business practices of online travel agents (OTAs).
The Court affirmed the original decision which rejected the ACAVE Spanish travel agencies association criminal complaint against Ryanair.
It upheld Ryanair’s statements on online travel agent practices to overcharge customers by applying ‘service charges,’ Ryanair said.
“Damaging practices are true and supported by extensive documentary evidence,” it said.
“Some OTAs frustrate Ryanair’s direct communications with customers and block refund payments.”
OTAs do not have any commercial agreements with Ryanair and are not authorised to sell their flights.
“We encourage all customers to book their flights directly on the Ryanair website or app to access the lowest fares and direct customer services,” Ryanair’s Dara Brady said.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Abercrombie & Kent hails $500 million funding boost
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Gatwick braces for strike
Co-pilot faints, easyJet flight issues ‘red alert’