Oman’s low-cost airline SalamAir has launched a trio of new products to enhance the passenger experience.
Starting January 2025, SalamAir will offer Express Bag, Priority, and Online Check-In services, offering more flexibility to tailor the journey based on individual needs.
These services will be available for bookings made via all of SalamAir’s booking channels.
“We believe in letting passengers choose what products they want when they fly”, said Adrian Hamilton-Manns, CEO of SalamAir.
“Passengers should have the opportunity to reduce their cost of travel and only pay for what they want. Our first step on this path is to enable passengers to reduce their cost of travel by using online check-in.”
“Passengers can choose to check-in at the airport if they wish, but there will be a charge applied to enable the airline to recover the cost of providing that service.”
In addition, SalamAir is also introducing:
Express Bag: Passengers can book to ensure their bag is among the first to arrive off the plane at the destination. This provides passengers with faster baggage collection.
Priority: Passengers can now choose to take an extra 10kg bag on the plane in addition to the 5kg hand baggage each passenger can carry for free. SalamAir’s priority product also includes priority boarding; passengers get to board the plane first, which guarantees they will have overhead space for their bags. Priority also offers a dedicated airport check-in area.
Hamilton-Manns added: “From January, passengers can enjoy more personalisation in their travel plans. SalamAir is committed to reducing the cost of travel while providing more options for our customers to tailor their travel needs.”
