Sandals offers disgruntled Katie Price a refund on her wedding

Sandals have offered celebrity Katie Price a refund following complaints about her recent wedding  – on condition she never books with them again.

The glamour model criticised the Sandals Royal Bahamian Resort and Spa in her Sun newspaper column last week after marrying third husband, builder Kieran Hayler there.

She said the sunbeds were plastic, their wedding tent  "looked like it came out of B&Q" and that the atmosphere was more "18-30" than Royal.

The mother of three added that although the wedding photos pictured a beach that if you turned the other way there were skyscrapers adding: "Sandals, my a***, it was more like a smelly old flip-flop."

Price also said she was disgusted how her and new husband were treated by staff at the resort, claiming an employee mistook her for a "porn star".

Sandals responded in a statement: "Sandals Resorts is disappointed that Ms Price was not happy with her stay and as a gesture of goodwill are willing to offer her a refund on condition that she does not chose our resorts for any future weddings or stays.

"The team were thoroughly understanding and accommodating of Ms Price’s request for privacy, offering use of the resort’s private offshore island, Sandals Cay, for her wedding ceremony and the duration of her stay.

"However, Ms Price declined this offer, and against the Sandals team’s advice opted instead to hold the ceremony on the public beach where she was photographed by paparazzi.

"Sandals Resorts are surprised by the allegations made by Ms Price. Without an international profile, the resort team were oblivious of Ms Price’s fame and welcomed her with the award-winning service given to all its guests.

"Once at the resort Ms Price did identify herself to her dedicated Wedding Manager and explained her profile in the UK.

"As with all Butler Suite guests, Ms Price was assigned a dedicated butler who are all trained by the "Guild of Professional English Butlers".

"Part of this service includes serving gourmet meals from a choice of ten on property restaurants in suite at no additional cost. The resort also offers private candle lit dining in a variety of discreet locations for all its guests.

"Her dedicated butler, who is used to dealing with VIP’s denies making any derogatory remarks.

"Sandals has been welcoming guests through its doors for over three decades and prides itself on excellent service, award winning product and has one of the highest returning guest rates in the industry.

"Sandals has been awarded some of the industry’s top accolades and awards including the ‘World’s Leading All-Inclusive’ at the World Travel Awards and ‘Top All Inclusive Brand for Honeymooners’ by Brides Magazines."

Related News Stories: