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Servy’s Grab Airport Marketplace coming to Chicago O’Hare
Servy, the hospitality self-service platform is coming to Chicago O’Hare International Airport.
Its Grab Airport Marketplace will launch a contactless mobile ordering and delivery platform at ORD.
The City of Chicago recently selected the Grab Chicago joint venture, a collaboration between Servy, Chicago-based, minority-owned Hyde Park Hospitality, and Unibail-Rodamco-Westfield Airports (URW Airports).
“We are excited to launch an airport-wide digital marketplace and in-terminal delivery service for O’Hare International Airport,” said Commissioner Jamie L. Rhee of the Chicago Department of Aviation, which manages both O’Hare and Midway International Airports.
“This collaboration is a win-win for our city and our customers.”
The Grab Chicago partnership combines Servy’s platform with the local expertise of Hyde Park Hospitality.
In Fall 2020 Servy and URW Airports launched contactless mobile ordering in ORD Terminal 5.
Set to launch before the 2022 holiday season, the expanded program will add dozens of new options and in-terminal delivery across Terminals 1, 2, and 3.
Jeff Livney, Chief Experience Officer of Servy said: “Being able to offer digital-ordering options for travelers at airports has become enormously important in recent years as travelers expect more enhanced and connected experiences.”
Servy’s Grab Airport Marketplace is currently available at more than 80 airports globally.
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