Silverjet launches agent training programme

Saturday, 30 Nov, 2007 0

Silverjet has launched an online training programme for travel agents.

Called the Silverjet Academy, the site features four modules with multiple choice questions covering the background of Silverjet, the service on the ground and in the air, airfares and the airline’s dedicated facilities at London Luton and New York Newark airports.

Users can work through the modules at their own pace, with the option to save the information and return again at a later date.

Questions on the airline’s newest route to Dubai will be added in phase two.

Those who achieve a 100 per cent pass rate will be rewarded with a certificate and will be eligible to apply for places on Silverjet’s familiarisation trips.

To celebrate the launch, the airline will enter all agents who complete the programme into a prize draw for a pair of Silverjet tickets to New York or Dubai.

Sales and marketing director Katherine Gershon said: “We recognise that as a relatively new airline it is very important for us to educate and support the travel trade as they talk to their customers about our service.

“The Silverjet Academy has been developed with assistance from members of the travel trade as well as our expert sales team.”

By Bev Fearis

below social share icons

Bev

Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.

Some describe it as a natural playground. Some say, it’s simply unique as it offers a great array of travel...

Intrepid Travel is a world leader in sustainable experience-rich travel that has been taking travellers to discover the world’s most amazing places...

ECOMMPAY is an international payment service provider and direct bank card acquirer, engineering bespoke payment solutions for clients worldwide. Our...

Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC’s...

Central Florida’s Polk County is conveniently located between Orlando and Tampa, and an easy drive to Central Florida attractions and...

Located in the Mediterranean and connecting Asia and European continents that are separated by the famous Bosphorus, Türkiye is a...

Travel specialists founded the company in 1999 as AC Tours. Since then we have grown and expanded to incorporate four...

Classic Collection is where travel expertise and personal service combine to create the perfect luxury holiday. Our travel agent partners...

Why choose Titan Travel? There are some great travel companies out there – so why Titan? Well, we’re one of...

Celebrating its 30-year anniversary in 2022, Regent Seven Seas Cruises® offers guests An Unrivaled Experience® with every luxury included. Carrying...

At Wilderness Safaris we believe in creating life-changing journeys and have been doing so for over 39 years. Our purpose...

We work with reliable data providers with global coverage, that guarantee data representativeness as well as compliance with International Personal...