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Southwest Airlines flights delayed after brief ground stop
Southwest Airlines just had another IT-related meltdown, albeit very briefly.
All Southwest Airlines flights were grounded nationwide on Tuesday.
The airline cited ‘data connection issues resulting from a firewall failure.’
The Federal Aviation Administration said Southwest requested a ground stop on flights.
The ground stop has just been lifted but some delays are expected in the short term due to the build-up of grounded flights.
“Southwest has resumed operations after temporarily pausing flight activity this morning,” the carrier said.
“A vendor-supplied firewall went down and connection to some operational data was unexpectedly lost.”
“We ask that travelers use Southwest.com to check flight status or visit a customer service agent at the airport for assistance.”
The ground stop lasted less than one hour.
The temporary outage and flight delays seems to be a tiny glitch compared to Southwest’s epic failure at Christmas.
Thousands of flights were scrapped over several days causing chaos for customers.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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