Southwest Airlines is upping its game for its business travel customers.
It is working with Airlines Reporting Corporation to enhance reporting and settlement and boosting its business travel customer relations team.
Now rebranded as Southwest Business, it has a new Business-to-Business Partner Desk and is expanding its team of corporate account managers across the US.
"We’re excited that Southwest has chosen to leverage ARC’s network of accredited travel agencies to increase their product availability to the corporate traveler," said ARC executive vice president and COO, Lauri Reishus.
It is also finally going all-in on GDS’ with full booking capabilities via Travelport and Amadeus with agents getting access to its comprehensive fares and flight schedules.
"For nearly 50 years, we’ve been a business traveler’s airline. Today’s announcement evolves that philosophy even further by offering travel managers and business travelers new capabilities," said Southwest president Tom Nealon.
