Starting July 13, agents will be able to call a toll-free number to join a conference call with Cruise Lines International Association President and CEO Terry L. Dale.
The call will be accompanied by an internet presentation, according to CLIA.
The cruise organization is calling the new offering an “electronic town meeting.”
The first 50 agents who register for “Direct to Dale” will be able to ask and respond to questions on any subjects related to cruises. The sessions will also be available to non-participants on CLIA’s Web site, www.cruising.org., within minutes of the meeting’s conclusion.
Mr Dale says this is only the first of other initiatives designed to increase agent access to CLIA’s decision-making process and to improve communications.
Report by David Wilkening
