TELME ONLINE TECHNOLOGY AIMS TO ELIMINATE ADM CHARGES FOR UNIGLOBE TRAVEL

TELME ONLINE TECHNOLOGY AIMS TO ELIMINATE
ADM CHARGES FOR UNIGLOBE TRAVEL

Uniglobe UK has signed a significant contract with travel technology specialists, TelMe Online Limited, for the provision of their Consolidated Fares Distribution System which should eliminate ADM charges from the airlines.

Uniglobe Limited (GB&I) have offices in 22 locations in England from Warrington to Plymouth and seventy-five percent of their business is generated from their corporate travel clients. The group had successfully negotiated significant fare deals with a number of airlines and needed to quickly and efficiently distribute these to all their offices. It was also very important that these fares were continuously and consistently managed across the group to ensure that they were current, available and that the various fares rules were correctly applied each and every time.

The TelMe Fares Distribution System interacts with the GDS and CRS platforms and continuously loads, manages, and maintains all the fares which are available and customised to each consultant’s desktop at login. The system automatically validates the fare and rules and then applies all the relevant ticketing entries before queuing the completed PNR back to the agency staff for final ticketing. This eliminates the possibilities of incorrect input of information by staff and makes the ticketing process ADM proof.

Derek Hearl-Maunder, General Manager and Chief Operating Officer of Uniglobe, explained; “We wanted to consistently offer our clients the best fares and service and at the same time improve efficiency in all our locations. We carefully researched the marketplace for a system which offered us the benefits we had previously identified. The TelMe gold system met our criteria and we liked their working practices. They have given us total support and we now have the opportunity to ‘bolt on’ additional products. We are confident that this improved efficiency will result in increased business and cost savings and should grow our sales bottom line by about one percent”.

The system requires minimum training. The Uniglobe consultants can access all fares on a drop down menu over the web.

TelMe OnLine’s Managing Director, Peter Muller, added “This system offers travel agency businesses significant commercial opportunities. It will improve their productivity and lower costs by reducing the time taken by an individual travel consultant to construct accurate fares. At the same time it affords the possibility of improved profitability by allowing the agent to choose the level of mark up on each fare.

We are confident that it will significantly contribute to the ongoing success of the Uniglobe travel businesses”.

Contact: Peter Muller
Managing Director

Tel: 020 7518 8430
Mob: 02802 544 050
Email: [email protected]

www.telmeonline.com