Stranded Tiger Airways customers seeking alternative flights have been directed to Virgin Australia’s site from Tiger’s online site.
Australia’s Civil Aviation Safety Authority on Friday night grounded Tiger Airways until July 9 because the airline was viewed as a serious and immediate risk to safety.
Virgin’s website says the fares, costing $100 for flights between Melbourne, Sydney, Brisbane, Gold Coast, Adelaide and Tasmania with standard baggage allowance, will be available until July 8, are subject to availability and may not be available on every flight.
All other flights will cost $200.
Virgin has also created a dedicated queue for Tiger passengers already at the airport in Melbourne, Sydney, Brisbane, Perth and Adelaide.
Virgin Australia has issued the following advice to stranded Tiger Airways passengers.
Email your Tiger Airways itinerary to [email protected]
In the subject field please state the date of your planned travel in this format: 3/7/2011 Tiger Airways
In the body of your email please clearly state your departure port; destination port and three preferred times for consideration.
Virgin also asks affected passengers to provide a reliable contact number.
