TM Insider 163

Wednesday, 04 Dec, 2001 0

The TravelMole Insider – Issue 163
ISSN 1474-2292
4 December 2001
http://www.travelmole.com

THIS NEWSWIRE CONTAINS ADVERTISEMENTS FROM:
Farebase and Amdex Systems

LATEST INDUSTRY NEWS:
1. Anite buys FSS Group
2. Opodo: Controversy continues despite Germany launch
3. Pregnant women advised to seek medical advice before flying
4. Expedia survey shows fall in travel confidence
5. IATA October traffic shows intensified decline
6. Amadeus 2002 prices to rise by 2 percent
7. Cendant and IBM sign $1.4 billion pact
8. ABTA appoints McCluskey & Associates and Lingo for PR Campaign
9. BA director quits
10. Broadband is still too expensive for UK consumers
11. European call centres paying lip service to customer care
12. WTTC calls for EU to do more for tourism industry
13. PATA: The future of Pacific Asia cities
14. WTM 2001 a success despite attendance drop
15. Wanderlust survey: Sept 11 will not stop travel

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TravelMole is a community of over 14,000 travel and tourism
professionals. For details of how to reach this audience:
http://www.travelmole.com/service/advertise

Editor’s Note

Dear TravelMole Member

The following companies are the latest to join TravelMole’s
PressZone:

Active Hotels, “the fastest growing provider of online
reservations to the independent hotels network in the UK and is
expanding into Europe”;
Travelink, “renowned as a new tour operator system offering all
the benefits of 100 percent integration with Windows to over 45
tour operators throughout UK and Ireland”;
RWA, “an independent software company providing consulting and
software development services.”

Other PressZone members include FSS Group, Aerotech, Call-Link,
Farebase, Sabre, British Airways, Intrepid, and Swiss Tourism.

These companies see the value of placing their news in front of
TravelMole’s audience of over 14,000 members of the travel and
tourism industry.
http://www.travelmole.com/news/press

PressZone currently costs just GBP 950, and enables you to post
up to 25 press releases on your company’s own branded page
within TravelMole. Your latest headline will be included in every
Thursday edition of the TravelMole Insider.

In the New Year, the price of PressZone will increase to
GBP 1,250. For more details, contact Richard Lough,
mailto:[email protected]
http://www.travelmole.com/news/press/member.html

Best wishes

Richard Hammond
mailto:[email protected]

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For further info: http://www.amdex.co.uk

/
TravelMole is a community of over 14,000 travel and tourism
professionals. For details of how to reach this audience:
http://www.travelmole.com/service/advertise

LATEST INDUSTRY NEWS

1. Anite buys FSS Group

Anite released its interim results today for the six months
ended 31 October 2001 and announced that it has bought FSS Group
for up to GBP 10 million.
http://www.travelmole.com/item/65359

2. Opodo: Controversy continues despite Germany launch

Controversy continues to surround European travel website Opodo
which has launched in its first market, Germany. Last week, the
European Commission announced that it intends to give clearance
to the joint airline venture on the basis that it complies with
European competition rules. But critics remain concerned, and
are particularly worried about the site’s ‘Most Favoured
Nations’ (MFN) clause which they argue will limit consumer
choice and encourage higher prices.
http://www.travelmole.com/item/65083

3. Pregnant women advised to seek medical advice before flying

Pregnant women, people with cancer and those who have recently
had a hip or knee replacement are among groups that should seek
medical advice before travelling by air according to advice on
deep vein thrombosis (DVT) issued by The Department of Health.
http://www.travelmole.com/item/65099

4. Expedia survey shows fall in travel confidence

Consumer confidence in air travel has fallen slightly over the
past month the second Travel Confidence Index from online travel
agent Expedia.co.uk shows.
http://www.travelmole.com/item/65090

5. IATA October traffic shows intensified decline

The passenger load factor suffered a further seven point fall on
the international scheduled services of IATA airlines in
October.
http://www.travelmole.com/item/65221

6. Amadeus 2002 prices to rise by 2 percent

GDS firm Amadeus has announced that from 1 January 2002 its
prices for distribution services offered to airlines will rise
on average by some 2.0 per cent.
http://www.travelmole.com/item/65213

7. Cendant and IBM sign $1.4 billion pact

Cendant Corporation and IBM today announced they have formed a
ten-year, $1.4 billion IT services relationship.
http://www.travelmole.com/item/65370

8. ABTA appoints McCluskey & Associates and Lingo for PR Campaign

ABTA has appointed a joint team from McCluskey & Associates and
Lingo PR & Marketing for a PR Campaign to help stimulate summer
holiday bookings for 2002.
http://www.travelmole.com/item/65216

9. BA director quits

British Airways has announced the retirement of David Hyde,
director of safety, security and environment.
http://www.travelmole.com/item/65082

10. Broadband is still too expensive for UK consumers

In a recent survey, more than half the people questioned
(58 percent) said that the cost of broadband services was the
biggest obstacle to getting faster Internet access in UK homes.
http://www.travelmole.com/item/65248

11. European call centres paying lip service to customer care

Recent research into how call centres in Europe deal with
customers reveals a lack of personalised service and
inefficiencies.
http://www.travelmole.com/item/65246

12. WTTC calls for EU to do more for tourism industry

The World Travel & Tourism Council (WTTC) has called for the
European Union to take immediate action in support of the travel
and tourism industry by establishing a crisis committee.
http://www.travelmole.com/item/65022

13. PATA: The future of Pacific Asia cities

The latest issue of PATA ‘Issue and Trends’ looks at the
challenges facing urban growth in the region and how this will
impact upon tourism.
http://www.travelmole.com/item/65301

14. WTM 2001 a success despite attendance drop

Despite a 13 percent overall decrease in the number of visitors
and exhibitor personnel attending WTM 2001, Group Exhibition
Director, Fiona Jeffery believes the show was one of the most
constructive ever held in the event’s 22-year history.
http://www.travelmole.com/item/65074

15. Wanderlust survey: Sept 11 will not stop travel

A survey by Wanderlust travel magazine reveals Britains are still
planning to travel in 2002 – only their destinations have
changed.
http://www.travelmole.com/item/65024

About the TravelMole Insider

This is the 163rd issue of the TravelMole Insider. We keep track
of developments of interest to people working in the travel
and tourism industry. The Managing Editor is Richard Hammond,
the News Editor is Helen Young and the StudentZone Managing
Editor is Janie Bickersteth. The TravelMole website includes the
latest trade news, previous newswires, links to relevant sites,
research information and other useful resources for the industry.
Read what others have said about TravelMole:
http://www.travelmole.com/item/51557

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