United Kingdom
United States
Asia Pacific
TUI suspends Inteletravel sales as agency probes suspect booking
TUI has suspended sales with homeworking travel agency Inteletravel while the two companies investigate a suspect booking.
It is understood the investigation relates to a single booking made by an agent with TUI about two weeks ago.
An Inteletravel spokeswoman said the company was investigating a booking unaccounted for in its system, but said she couldn’t comment further until after the investigation.
TUI immediately agreed with a request by Inteletravel to freeze its distribution channel, which it said was standard practice.
A TUI spokesperson said: "We will work closely with InteleTravel to help with their investigation and ensure a process is put in place so that when the issue is resolved they can continue to sell through TUI."
InteleTravel is a US-based homeworking agency which has gained more than 3,000 members in the UK since joining ABTA in March this year.
It has been criticised by some agents for encouraging members of the public without any travel agency experience to join its network to sell holidays as hobbies or simply as a sideline.
Related News Stories:
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Protestors now targeting Amsterdam cruise calls
Unexpected wave rocks cruise ship