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TV’s Phillip Schofield tweets BA delays at Heathrow
The airline said the hold ups, which affected passengers due to fly on Sunday, were caused by an upgrade to its check-in system.
This Morning presenter Phillip Schofield was among those affected.
He ended up returning home after missing their flight – but not before he had tweeted his followers about what was happening, with one tweet telling BA: "You are s***."
Another tweet said: "Not a single British Airways person here to explain," adding: "If you’re flying British Airways from Terminal 5 this evening. You’d better come early!"
Heathrow swiftly replied, saying: "@Schofe Hi Phillip, we regret that you’ve been affected by the system issues. All parties are currently working on resolving this."
BA reports the problems have been resolved and flights are operating normally.
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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