United Airlines and Delta Air Lines are each facing class-action lawsuits for allegedly misleading customers on window seats.
The suits allege passengers paid to reserve ‘window seats’ that turned out to be a solid panel in between actual window seats with a view.
Law firm Greenbaum Olbrantz filed two cases in San Francisco and Brooklyn.
“A large proportion of airline travelers prefer window seats, and are willing to pay extra money to obtain them. For many, it is a special experience to see the world from 30,000 feet,” the lawsuits state.
Many plane models have at least one row of opaque panels instead of windows due to their design.
The lawsuits argues that other airlines such as American Airlines and Alaska Airlines already disclose to customers prior to booking which seats don’t have a window view.
United Airlines and Delta do not do this and the law firm claims both airlines have likely sold at least one million windowless seats.
