Travel technology system provider Vertical Group has developed an online version of the TARSC system enabling agents’ customers to manage their booking from home.
It says TARSC Online will save agents administration time by enabling their customers to click on a ‘my account’ button on the agency’s website and view their itinerary, check for any messages and make part or all of the holiday payment.
But the Vertical Group plans to make a one-off charge to the agent when the customer looks up his or her details regardless of how many times travel details are checked.
In addition, agents will incur a transaction fee every time the customer decides to pay an amount towards their holiday.
Vertical Group sales director Russell Parr said: “The amount we plan to charge for the service is pence and will be worth it for the seamless service it provides both agent and customer.”
TARSC Online is available to existing users of the latest version of the TARSC back-office system with no set-up or monthly fees.
Details of any payments the customer makes online will be automatically downloaded into the TARSC back-office system.
Following further development of TARSC Online, customers will be able to book ancillary products such as car-hire and insurance.
The Vertical Group has 400 customers in 1,500 agency locations and powers holiday bookings from over 500 travel websites.
By Bev Fearis
