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Which? reveals worst UK airport for security queues
A quarter of passengers waited an hour or more in security queues at the UK’s worst airport, Which? says.
In a survey of almost 1,300 people who travelled between February and August 2022, Leeds Bradford had the longest wait times.
They spent an average of 35 minutes in security queues.
A quarter (27%) of those reported queue times of more than an hour.
In August, Leeds Bradford acknowledged the issues and installed LCD screens for live updates on wait times.
Overall, there were nine airports in Which?’s survey where travellers reported having experienced queues of over an hour
They included Bristol (17%), Birmingham (11%), and Manchester (8%).
Seven per cent said they missed a flight because they were stuck in long queues.
London City Airport was the best performing airport, with an average estimated security queue time of just 12 minutes
Half of travellers reporting wait times of between five and 10 minutes.
It was also the only London airport not to record any wait times of over an hour.
Last month, Which? revealed it was among the best airports in the UK, after it ranked joint third in a survey of almost 7,500
Belfast City and Glasgow International were also among the airports to have performed well.
Guy Hobbs, Editor of Which? Travel said: “Travellers this year have borne the brunt of unprecedented chaos at UK airports.”
“Your choice of airport shouldn’t make or break your holiday – but for too many travellers this year, that has been the case.”
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