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Worldchoice treads through technology “minefield”
Worldchoice claims to have produced a “comprehensive review” of technology available to agents.
The purpose of the review is to cut through the myriad of options and present impartial advice on what is best suited to an individual travel agent’s business, according to the consortium.
The “Which”-type review provides a evaluation of systems available to agents, including views from suppliers, members and Worldchoice technology staff.
It highlights connectivity systems such as ADSL, leased lines, ISDN and dial-up to connect to viewdata reservation and the internet; multi-operator search and booking systems; and front and back office systems.
Worldchoice technology manager Tim Killeen said: “Technology plays such a crucial part to the success of a business, and yet the options can be a minefield especially with an ever-changing marketplace. Therefore it can take an inordinate amount of time to find the best option – time that many agents just do not have.
“With this review members will be able to see the information presented in an uncomplicated way so they can make critical decisions far easier. The report includes information from members who are already using particular systems and products, which will also be invaluable to the suppliers.”
Report by Phil Davies
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