World’s best airlines named

Sunday, 13 Jul, 2016 0

Emirates has been named the World’s Best Airline 2016 at the Skytrax World Airline Awards.

The Dubai-based carrier also won the top award for the best inflight entertainment for the 12th year in a row, and the best airline in the Middle East.

Thomson Airways won the World’s Best Leisure Airline while Turkish Airlines was the Best European Airline and Lufthansa the Best in Western Europe and Best Transatlantic.

Norwegian won Word’s Best Low Cost Airline in Europe for the fourth successive year.

Based on the results of the largest airline passenger satisfaction survey in the industry, the World’s Best Airline Awards are considered a global benchmark of airline excellence.

This year’s Skytrax awards were based on a total of 19.2 million completed surveys covering 280 airlines, by passengers from more than 104 countries.

The survey measures quality standards across 41 performance indicators of front-line products and services in the airline industry.

This is the fourth time Emirates has won the top accolade since the airline awards were introduced 15 years ago; the airline won the first ever Skytrax World’s Best Airline in 2001, again in 2002 and in 2013.

In total, Emirates has won a total of 20 Skytrax World Airline Awards since 2001.

The World’s Top 10 Airlines of 2016
1 Emirates
2 Qatar Airways
3 Singapore Airlines
4 Cathay Pacific
5 ANA All Nippon Airways
6 Etihad Airways
7 Turkish Airlines
8 EVA Air
9 Qantas Airways
10 Lufthansa

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Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk

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