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Air New Zealand switches Heathrow terminals

Tuesday, 8 July 20083 min read

Air New Zealand has shifted its Heathrow operations from Terminal 3 to Terminal 1.

The move was originally scheduled for June 10, but was postponed to ensure all systems were fully operational, and a smooth transition could be guaranteed, the airline said.

The switch marks the beginning of a Star Alliance project to bring all member airlines together under one roof at Heathrow by 2012.

For the first time since the introduction of a second daily flight from London in October 2006, Air New Zealand will have a single check-in location in Terminal 1.

The airline is currently in a temporary check-in area in Zone R until October, when the final location in Zone G will be ready.

European general manager Scott Carr said: “We are pleased to say that our move on Friday went exactly as planned, with no passengers experiencing any inconvenience.

“Our new home at T1 is an exciting move for us, and will enable our passengers to benefit from the transformations already underway in the terminal, including a simple, easy to use check-in which will reduce congestion and create quicker processing times, a refreshed arrivals area and immigration hall, and upgraded baggage system.”

Air New Zealand premium passengers will have access to a new Star Alliance lounge opening in Terminal 1 this month.

by Phil Davies