Amadeus and Comtec develop web-based system for independent agents

AgentWizard, a new travel booking and information services portal for independent agents, has been developed by Amadeus UK and Comtec.

The portal is the first production development to emerge as a result of collaboration between the GDS which is now a shareholder in software provider Comtec.

The web-based system being unveiled at World Travel Market will offer a single platform with seamless login to a wide range of Amadeus and Comtec booking services. 

It will also incorporate travel news feeds, digital brochure content, email services and tailored information resources including British Consulate advisories, passport and visa information and other third-party travel-related content.

A statement said: “The system is designed to make the workload of independent travel agents easier, providing them with a single point of access for booking package holidays, flights, hotels, cars, cruises and rail, via featured products including Amadeus Selling Platform (Vista), EasySell Package, EasySell Flights and Amadeus Cruise Reservations.”

Amadeus UK and Ireland managing director Stephane Durand claimed: “This is the most intuitive, easy-to-use and comprehensive solution ever offered to independent travel agents – which is an often overlooked segment of the industry; yet one that provides a much valued service to the travelling public.

“One of the newer challenges facing agents today is the growth of online travel, which has resulted in an explosion of travel content on the web.

“Whilst this is good news for consumer choice, it has also made a travel agent’s job more challenging due to the sheer number of channels through which suppliers now market their services. 

“Between us, Comtec and Amadeus offer a vast and complementary range of travel booking and information services and consolidating these within AgentWizard will simplify the agent’s job greatly. 

“AgentWizard meets the needs of independent travel agents by providing comprehensive travel content  in one easy-to-use application  and by offering a single point of contact for support and account management”. 

AgentWizard will be marketed as packaged product bundles which Comtec CEO Simon Powell claimed will provide agents with streamlined ordering processes and enhanced value-for-money through bundle price discounts.

Powell added: “It’s never been more important for independent travel agents to run their businesses efficiently.

“Amadeus and Comtec offer market-proven and highly complimentary services and by combining these into a single proposition with AgentWizard we believe can help to reduce agent’s administration overheads significantly whilst improving both user productivity and customer service”. 

*Agents can see AgentWizard in action at WTM stand TT6095.