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ARC to release specialist training update
ARC has announced a comprehensive upgrade to the ARC Specialist Training and Certification program, and will formally release the new version in January.
The new release no longer requires the current re-certification examination every four years.
It will be replaced by taking one continuing education module every year to maintain certification.
These modules will not include an exam but feature assessment questions during the online course.
In addition, the course content has been updated and technology optimized.
Agents looking to become ARC Specialists can choose to take the course and examination online using the improved hosting platform or at ARC’s headquarters in Arlington, Virginia twice a year.
"Feedback received from our agency customers was critical to this effort," said Jeannine Hankinson, managing director of agency services at ARC.
"Our goal for the new ARC Specialist program has been, and will continue to be, to meet the customer’s business needs now and in the future."
Last year ARC processed carrier ticket transactions for travel agents at more than 13,000 points of sale worth $86 billion.
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