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Bowen and Yorks sign up to Traveleye network
Midlands agency chain Bowen and Yorks has signed a contract for X-TANT’s Internet Protocol network and selling system Traveleye.
The deal with X-TANT, which is part of ntl business, covers 150 agents in Bowen and Yorks’ 39 branches. X-TANT will also provide telephone services and host the chain’s email domain names.
Bowen and Yorks’ IT manager John Bloor said: “Our staff are our greatest asset and each member’s expertise is crucial to us. We’re trying to make the most of our collective knowledge by encouraging branches to find out what’s happening elsewhere across the chain, pool information and ensure we convert the maximum number of leads and enquiries into sales.”
He added: “X-TANT’s Traveleye and voice services will form the cornerstone of our IT strategy. With this technology and our commitment to maximising the potential of our staff, we can enhance service, improve productivity and reduce costs.”
X-TANT travel market manager Howard Tinker said: “Bowen and Yorks is showing how X-TANT can help agents of any size increase their results and improve service.”
Other Traveleye clients include West Midlands Co-op, Hays Travel, Premier Travel and Galaxy Travel. Traveleye is also the preferred system for the Worldchoice consortium.
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