Crystal Cruises has announced the appointment of luxury cruise industry veteran Christian Sauleau in the new position of senior vice president of operations and total guest satisfaction.
Sauleau will be responsible for marine, hotel, food and beverage, entertainment and land programs and reports to Crystal COO Thomas Mazloum.
He will also oversee officer and crew hiring strategy.
"Christian Sauleau’s esteemed career boasts a wealth of industry savvy – much of it gleaned from working in direct competition with Crystal – as well as experience in launching new ships and innovative enrichment programs," said Crystal’s president and CEO, Edie Rodriguez.
"We are thrilled he has agreed to join us as we continue to grow and encounter bigger opportunities and guest offerings than ever before, as our guests’ satisfaction remains paramount."
Sauleau previously held the post of executive vice president of operations at both Silversea Cruises and Regent Seven Seas.
"With more than 25 years in the luxury cruise industry, most of that time spent as a senior executive of operations, Sauleau brings to the Crystal family an affinity for delivering award-winning experiences and services," said Thomas Mazloum.
