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Deals site ‘ashamed and embarrassed’ after systems go down
Travel deals site LivingSocial has apologised to its customers after its systems went down for nearly two days.
The site, which offers deals on travel, restaurants and spas, told its customers it was "ashamed and embarrassed" for the outage and vowed to do better.
Its blog during the problems said: "We know you are frustrated. So are we. We will do better and we will be back. We are committed to making this right with you, our customers and our merchants."
Once the technical issues were resolved, it thanked customers for "sticking with us!".
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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