United Kingdom
United States
Asia Pacific
Delta ends commission for ticket changes in US
US travel agents have been dealt another blow by Delta Air Lines, which has stopped paying them commission for changing a ticket.
The carrier had been paying a $25 administrative service charge, or ASC, on tickets for US and Canadian travel, and 5% of the service charge for international tickets.
Delta’s move has left Continental Airlines as the only major US carrier still paying commission to agents for ASC. It pays $15.
The other airlines eliminated the payments when the stopped base pay commissions in March.
A Delta spokeswoman refused to discuss the decision to axe the payments, but agents in the US confirmed it became effective from July 1.
Delta put a notice of the change in Sabre on July 1, but did not inform agents directly.
The airline was the first to eliminate base commission for agents in the US and Canada, a move that was quickly followed by the other US carriers.
See our previous stories:
22 Mar 2002: Zero commission hits agents in US
19-Mar-2002: Continental and American scrap base commission in US
19-Mar-2002: Delta scraps agency commissions in US and Canada
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
BA suspending all Heathrow to Abu Dhabi flights
Turkish Airlines flight in emergency landing after pilot dies
Unexpected wave rocks cruise ship
Woman dies after going overboard in English Channel
Foreign Office issues travel advisory for winter sun destinations