Expected elegance combined with surprise touches often go into selecting award-winning hotels, as evidenced by the Red Carnation’s “41” being named No. One at the 29th annual Conde Nast Johansens UK & Ireland “Awards for Excellence.”
“The mix of traditional excellence and welcome surprise touches,” judges noted in the award. “An honesty bar and 24-hour informal dining make guests feel truly at home; there is even a pantry filled with tasty home-made treats for a midnight feast.”
“The Red Carnation principle that ‘No request is too large, no detail is too small’ is something we really take to heart and I think this is what enables us to achieve our consistently high rankings on TripAdvisor,” said General Manager Malcolm Hendry.
Awards are common but not always easily given. The Conde Nast awards, for one, are based on responses from guest nomination forms, guest survey reports, and regional inspector reports drawn from the hotels featured in guide books.
The five-star hotel overlooking the Buckingham Palace Royal Mews in London is a Red Carnation property, a collection of five and four-star family-run boutique hotels.
Condé Nast Johansens includes a collection of luxury, boutique and country house hotels, inns, resorts, luxury spas, and venues for meetings and events across 65 countries. Each property is approved for recommendation following an annual inspection by a team of local experts.
By David Wilkening
