United Kingdom
United States
Asia Pacific
‘Less than 20% of business travellers use an agent’
Only 18% of business travellers use a travel agent to book their airline tickets, a passenger survey has revealed.
The poll by European regional carrier VLM, which runs 220 flights a week from London City Airport, also found that only 23% used a company travel department.
Three quarters of the 1,340 passengers questioned used a credit card to book tickets, with 35.4% using company credit cards and 40.5% using personal cards, according to the airline.
More than 46% booked within seven days of travelling while 65.2% took trips of two nights or less.
More than three quarters of the airline’s passengers were travelling on business when the survey was conducted in January and February.
Almost 40% said they would be likely to choose VLM over other carriers in future, while 54.5% said they would be at least likely to choose it as other airlines.
Report by Phil Davies
Phil Davies
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Gatwick braces for strike