United Kingdom
United States
Asia Pacific
New survey: online booking and in-flight cell phone
Americans prefer technology when booking internet air travel and accommodations but while in-flight, most don’t want to use cell phones, says a new survey.
The survey also showed nearly half of Americans who travel prefer to use an airline’s Web site to all other booking methods.
“This is a huge shift from a few years ago. In the past, we saw a lot of travelers shopping online, but when it came to booking, they called the airlines directly,” said Sheri Lambert, Synovate’s Sector Head of Travel and Leisure. She added:
“Americans are now more comfortable purchasing all sort of items online — including air travel.”
While Synovate’s study found Americans like to use technology to book air travel, it also found the majority did not want cell phones allowed during flights.
“Some people are looking for the convenience of being able to make calls while they are in flight, while others are not looking forward to the disturbance it will cause those involuntarily listening to their conversations,” said Ms Lambert.
Report by David Wilkening
Related News Stories:
David
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Unexpected wave rocks cruise ship
Storm Lilian travel chaos as bank holiday flights cancelled