Oceania's Insignia out of action for nine weeks - TravelMole


Oceania’s Insignia out of action for nine weeks

Sunday, 29 Dec, 2014 0

Oceania Cruises’ ship Insignia will be out of service for nine weeks following an engine room fire which killed three workers.

The cruise line has already cancelled a 24-day cruise scheduled to leave Miami on December 17 due to repairs to the ship.

But due to on-going repairs, it has now had to modify its Around the World in 180 Days Cruise due to leave Miami on January 10, 2015.

It will now start on March 22, 2015 and leave from Singapore.

The Grand Voyages were sold as 90- to 128-day segments of the world itinerary and the first three legs have been cancelled.

President and CEO Kevin Sheehan said: "The timing of repairs has unfortunately required the cancellation of Insignia’s holiday voyage along with the modification of the world cruise."

The cause of the fire, which killed three workers and injured another crew member while the ship was docked in St Lucia, is being investigated.

Guests on the modified itineraries can continue with the sailing and receive a full refund for the cancelled cruise days, along with a 25% future cruise credit.

The cruise line will also provide complimentary business class airfare to Singapore and a one-night pre-cruise hotel stay for those continuing.

Or customers can opt for a full refund and future cruise credit.



 

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Diane



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