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Ryanair baggage policy clause ruled ‘unfair’ by Spanish court
The Supreme Court in Spain has ruled against Ryanair’s ‘unfair’ rules relating to the carriage of passengers’ baggage. In its conditions of carriage Ryanair states it can send bags on a different flight to the one a customer books but does not state for what reasons would apply.
The court said the airline’s clause doesn’t specify when checked baggage could be sent on a different flight, such as for safety or unforeseen operational reasons. The ruling followed a complaint from a consumer association.
"It is left to the will of the carrier to send the checked baggage on the same flight or not under … unspecified and absolutely unspecific circumstances of safety or operation," it said.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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