TM Insider 159

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The TravelMole Insider – Issue 159
ISSN 1474-2292
20 November 2001
http://www.travelmole.com

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THIS NEWSWIRE CONTAINS ADVERTISEMENTS FROM:
Dolphin Dynamics and Hotel Connect

LATEST INDUSTRY NEWS:
1. First Choice introduces GBP 5 surcharge for Summer 2002
2. ABTA disappointed by DTI surcharge ruling
3. Opodo: site needed ‘now more than ever’
4. Organisers report WTM a success
5. Lastminute strengthens ties with AOL
6. American Airlines finds no defect with A300 tailfins
7. United pilots to have access to stun-guns
8. Qantas announces more jobs losses and axes New York route
9. Carlson Wagonlit survey: Heathrow in/Luton out
10. Pegasus adds 4 UK-based travel web sites to its network
11. Operations boss at Shangri-La resigns
12. PKF Hotel survey: London suffers worst month since Gulf War
13. Andersen Hotel survey: Punishment continues for London
14. CECTA Special Report on travel and tourism

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TravelMole is a community of over 14,000 travel and tourism
professionals. For details of how to reach this audience:
http://www.travelmole.com/service/advertise

Editor’s Note

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Dear TravelMole Member

First Choice may be the first operator to announce it is
introduce a GBP 5 levy for Summer 2002, but it is unlikely to be
the only one, despite the fact that the DTI has decided not to
change the rules governing surcharges.

ABTA made a strong case for the introduction of tightly
controlled surcharges at its convention in Lisbon – saying it
was better for a customer to have to pay an extra £5 or so
before going on holiday than to be stranded overseas because an
operator has gone out of business. However, as the DTI ruling
shows, surcharges are highly unpopular with the travelling
public and are likely to be resisted at every turn.

Best wishes

Richard Hammond
mailto:[email protected]

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TravelMole is a community of over 14,000 travel and tourism
professionals. For details of how to reach this audience:
http://www.travelmole.com/service/advertise

LATEST INDUSTRY NEWS

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1. First Choice introduces GBP 5 surcharge for Summer 2002

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First Choice has announced that its third edition Summer 2002
brochures will include a GBP 5 per person surcharge.
http://www.travelmole.com/item/63919

2. ABTA disappointed by DTI surcharge ruling

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ABTA has said it is disappointed with the DTI’s decision not to
change the rules covering surcharges following opposition from
the Consumers Association.
http://www.travelmole.com/item/63975

3. Opodo: site needed ‘now more than ever’

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Opodo, the new online travel company backed by Europe’s nine
leading airlines, says its first site launch next month will
revolutionise the online travel market and is needed ‘now more
than ever’ for the UK and European travel industries.
http://www.travelmole.com/item/63673

4. Organisers report WTM a success

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Last week’s World Travel Market has been judged a success by the
organiser Reed Travel Exhibitions, although it concedes that
visitor numbers for the event are likely to be down on last year.
http://www.travelmole.com/item/63987

5. Lastminute strengthens ties with AOL

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Lastminute.com has signed a pan-European e-commerce and content
deal with AOL Europe which sees its booking engines being
installed on AOL services in the UK, France and Germany.
http://www.travelmole.com/item/63928

6. American Airlines finds no defect with A300 tailfins

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American Airlines has announced that an inspection of its entire
fleet of A300s found no problems with the tail section of the
aircraft.
http://www.travelmole.com/item/64012

7. United pilots to have access to stun-guns

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Pilots at United Airlines are to have access to Taser stun-guns
in the cockpit, in the hope that this could help them defend the
aircraft in a hijack situation.
http://www.travelmole.com/item/63771

8. Qantas announces more jobs losses and axes New York route

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Qantas has announced that between 1,500 and 2,000 more jobs are
to go at the airline by the end of the year.
http://www.travelmole.com/item/63791

9. Carlson Wagonlit survey: Heathrow in/Luton out

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For experienced business travellers ‘location and flight
availability’ are the two most important factors when choosing
an airport today, according to research published by Carlson
Wagonlit Travel.
http://www.travelmole.com/item/63643

10. Pegasus adds 4 UK-based travel web sites to its network

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Pegasus Solutions has added four more UK based travel web sites
to its online distribution network – ThePlaceToStay.co.uk,
Direct-Hotels.co.uk, Ebookers.com and LateRooms.com.
http://www.travelmole.com/item/63719

11. Operations boss at Shangri-La resigns

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John Segreti has resigned as chief operating officer of Shangri
La Hotels and Resorts, effective December 15.
http://www.travelmole.com/item/63945

12. PKF Hotel survey: London suffers worst month since Gulf War

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PKF’s performance figures for the UK hotel industry released
reveal the impact of the first full month since the terrorist
attacks on 11 September and some of the different trends
starting to emerge in the London and regional hotel market.
http://www.travelmole.com/item/64004

13. Andersen Hotel survey: Punishment continues for London

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Andersen has released preliminary indicators of hotel
performance during October for London and key European cities.
http://www.travelmole.com/item/63885

14. CECTA Special Report on travel and tourism

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CECTA has released a special report on the outlook for travel
and tourism from the UK to the CECTA countries of Austria, Czech
Republic, Germany, Hungary, Poland and Slovakia.
http://www.travelmole.com/item/63995

About the TravelMole Insider

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This is the 159th issue of the TravelMole Insider. We keep track
of developments of interest to people working in the travel
and tourism industry. The Managing Editor is Richard Hammond,
the News Editor is Helen Young and the StudentZone Managing
Editor is Janie Bickersteth. The TravelMole website includes the
latest trade news, previous newswires, links to relevant sites,
research information and other useful resources for the industry.

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Copyright (C) 2001 TravelMole. All rights reserved.

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