TM Insider 190

The TravelMole Insider – Issue 190
ISSN 1474-2292
26 March 2002
http://www.travelmole.com

FEATURE: Temporary staffing strategies, by New Frontiers
http://www.travelmole.com/item/74885

LATEST PRESS POSTINGS
Sabre and Cyberes sign exclusive international agreement
Luxury villa specialists at home with Travelink
RWA internet booking engines in over 500 agency sites in Germany
UK leisure tourism set to capitalise on business visitor benefits
http://www.travelmole.com/news/press

LATEST INDUSTRY NEWS
1. Zero commission hits agents in US
2. Thomas Cook relegates JMC brand
3. IATA appoints Opodo chief as new director general and CEO
4. Opodo seeks new CEO
5. United Airlines to bring back axed staff
6. Traveleye signs 5000th customer
7. Boomerang Travel and Captain Travel cease trading
8. Busy weekend for bmibaby
9. TravelMole Site of the Week: Golfbreaks.com
10. The TravelMole Interview: Arnaud Debuchy, Amadeus

A message from Farebase:
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industry. Book both consolidated AND published airfares ONLINE
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EDITOR’S NOTE
It is often said that what happens in America comes to the UK
travel industry two or three years later. If so, agents in the
UK will be watching how events unfold in the US with some
trepidation. The six largest carriers in the States have all
announced they will no longer pay base commissions to agents,
arguing that they cannot afford it in the post September 11
environment.

Delta was the first airline to make the announcement, arguing
that agents have to adapt to the new “market reality” which
makes the cost of distribution through electronic channels “much
lower than traditional means.” But is this really true? Or
should airlines, as the American Society of Travel Agents
argues, determine a fulfilment fee structure to cover the real
costs involved in distributing a ticket?
http://www.travelmole.com/item/75933

Best wishes

Richard Hammond
mailto:[email protected]

LATEST INDUSTRY NEWS
Breaking Stories: http://www.travelmole.com/news/index.html

1. Zero commission hits agents in US
~~~~~~~~~~~~~~~~~~~~~~~~~~
Zero commission has hit the US travel industry, with US Airways
becoming the sixth major airline to eliminate base commissions
for agents.
http://www.travelmole.com/item/75933

2. Thomas Cook relegates JMC brand
~~~~~~~~~~~~~~~~~~~~~~~~~~
A Thomas Cook tour operating brand is to be introduced following
the failure of the JMC name to penetrate all market sectors.
http://www.travelmole.com/item/76129

3. IATA appoints Opodo chief as new director general and CEO
~~~~~~~~~~~~~~~~~~~~~~~~~~
The IATA Board of Governors has appointed Giovanni Bisignani,
the President and CEO of Opodo, as its new Director General and
Chief Executive Officer.
http://www.travelmole.com/item/75942

4. Opodo seeks new CEO
~~~~~~~~~~~~~~~~~~~~~~~~~~
Opodo has confirmed that it is looking to recruit a new chief
executive, following Giovanni Bisignani’s decision to take up
the post of director general and chief executive at IATA.
http://www.travelmole.com/item/76111

5. United Airlines to bring back axed staff
~~~~~~~~~~~~~~~~~~~~~~~~~~
United Airlines has announced it is to re-employ 1,300 of the
employees that it made redundant last year as business continues
to improve.
http://www.travelmole.com/item/76168

6. Traveleye signs 5000th customer
~~~~~~~~~~~~~~~~~~~~~~~~~~
South Wales based independent Travellers World has become the
5000th user to sign to X-TANT’s selling system Traveleye.
http://www.travelmole.com/item/76104

7. Boomerang Travel and Captain Travel cease trading
~~~~~~~~~~~~~~~~~~~~~~~~~~
ABTA has announced that the Australian travel specialist
Boomerang Travel Ltd, and Captain Travel Ltd have ceased trading
and will be going into liquidation.
http://www.travelmole.com/item/75941

8. Busy weekend for bmibaby
~~~~~~~~~~~~~~~~~~~~~~~~~~
Low cost carrier bmibaby has launched its five times a week
scheduled service from East Midlands Airport to Prague. The
airline also started flying to a further six destinations on
Saturday.
http://www.travelmole.com/item/75921

9. Site of the Week: Golfbreaks.com
~~~~~~~~~~~~~~~~~~~~~~~~~~
There are lots of golfers in the trade who we thought would
appreciate a golf-related travel site, so this week we have
taken a look at Golfbreaks.com.

TravelMole’s reviewer Adrian Mann says: “The main purpose of
this site is to search for and book golf breaks or holidays….
It’s a very focused offering – there’s no straying off into non-
golf topics, or padding with irrelevant detail or information.
There are links to other sites where appropriate, for instance
flights through cheapflights.com, or car hire. The whole site is
well constructed – I didn’t find a single bad link or missing
image – and is very easy to navigate and find what your after.”
Read his full review:
http://www.travelmole.com/featured_sites.html

10. The TravelMole Interview: Arnaud Debuchy, Amadeus
~~~~~~~~~~~~~~~~~~~~~~~~~~
Amadeus UK managing director Arnaud Debuchy has outlined the
reasons why he believes the company will achieve its goal of
having 25% market share in the UK by 2004.
http://www.travelmole.com/item/76175

FEATURE: Temporary staffing strategies, by New Frontiers
~~~~~~~~~~~~~~~~~~~~~~~~~~
The travel industry has reluctantly used temps in the past to
cover holiday, sickness and maternity leave. Temps have been
seen as expensive and a luxury – but are they? In uncertain
times, businesses need flexibility. Will recruiting temporary
staff be both cost effective and productive? Specialist
recruitment consultant New Frontiers debates the advantages and
disadvantages of recruiting temps as a profitable staffing
strategy.
http://www.travelmole.com/item/74885

CAREERZONE
This week on TravelMole there are 85 travel-related job
vacancies, all listed at:
http://www.travelmole.com/cgi-site/tmjobs.cgi
If you want to be the first to know about a new vacancy that
matches your own interests, just set up a Job Vacancy Alert and
we’ll send you an email as soon as the job is posted.
http://www.travelmole.com/cgi-site/tmjprofile.cgi?action=insert

TRAVEL DEALS FOR THE TRAVEL TRADE
TravelMole, in association with idDeals, brings you the
opportunity to get exclusive travel trade and airline staff
discounts at a range of properties at home and abroad:

South Africa safari: Kruger Express, 10% off.
France, Loire valley: Relax in your own cottage, from 238 GBP/wk.
England, Lake District: Cumbria Grand Hotel, 27% off.
Bali: Luxury at the Melia Benoa hotel, 47 GBP per person.

Please note these discounts are only available to serving travel
agents or airline staff and their travelling companions. For
full details of these offers, go to:
http://www.travelmole.com/item/69822

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