TravelMole
Air

Zagat votes best and worst airports

Thursday, 9 December 20103 min read

The winner: Portland’s airport. The loser: New York’s LaGuardia.

Oregon’s airport was rated best while LaGuardia was voted worst in a Zagat survey of 30 us facilities.

It was the fourth consecutive last-place finish for LaGuardia, which has regularly been plagued by delays.

“The airport, which managed only a 6.2 rating on a 30-point scale, scored far lower in the survey than even reviled flying hubs such as Los Angeles International, Chicago’s O’Hare and Miami International,” said Reuters.

Portland was rated 22.5, or two points higher than second-place Tampa International.

Southwest Airlines got high marks for its web site, on-time service, check-in procedures, luggage policy and overall value, while JetBlue was tops for in-flight entertainment.

JetBlue was rated tops for its economy service, Continental lead for premium service, and

Singapore Airlines was number-one for both classes of service among international carriers.

The survey was based on some 139,000 actual flights.

By David Wilkening