Accor will take over the operations for the majority of Qantas domestic lounges.
The hotel company has managed Qantas’ First/Business Lounges in Sydney and Melbourne airports for more than five years.
Accor will now also oversee the domestic lounge portfolio in Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth, with a roll-out from November this year.
Earlier this year, Qantas relaunched its newly refurbished lounge in Singapore, also managed by Accor.
Simon McGrath, Accor’s COO Australia and New Zealand, said the deal brings together the two biggest names in tourism and hospitality in Australia to provide the best possible service to Qantas Frequent Flyers.
Qantas domestic lounges will be run under the auspices of Accor’s upscale Pullman brand.
Accor’s involvement extends to providing staff training, lounge management and food and beverage services.
