United Kingdom
United States
Asia Pacific
American Airlines says sorry
AP and CBS News are both reporting that American Airlines sent out a message to AAdvantage loyalty members saying the company regretted the inconvenience of delays and canceled flights that have plagued the airline for the past month.
The message said the airline has added staff in maintenance, reservations and on-site at airports to help travelers inconvenienced by the recent downturn in service.
American’s many cancellations and delays have been attributed in the press to pilot "sick outs." The pilot’s union has consistently denied any organized work stoppage.
Questions have also arisen about precisely whom has received the airline’s mea culpa.
Anecdotal reports from a number of AAdvantage members at all levels of participation including AAdvantage Gold suggest that many of the company’s promised E-mailed apologies have either not been sent as reported or have gone astray.
Gretchen Kelly
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Unexpected wave rocks cruise ship
Woman dies after going overboard in English Channel